Shipping Policy
At Northspots, we aim to provide our customers with a seamless shopping experience, including reliable and efficient shipping options. Please review the following information regarding our shipping policies:
1. Shipping Methods and Timeframes
1.1. We offer several shipping methods to accommodate your needs. The available shipping methods and their estimated delivery timeframes will be displayed during the checkout process.
1.2. Please note that the estimated delivery timeframes are provided by our shipping carriers and are not guaranteed. Actual delivery times may vary depending on factors such as destination, weather conditions, customs clearance, and other unforeseen circumstances.
2. Shipping Rates
2.1. Shipping rates are calculated based on the shipping method selected, the destination of the package, and the weight and dimensions of the items ordered.
2.2. Shipping rates will be displayed during the checkout process prior to completing your order.
3. Order Processing Time
3.1. Orders are typically processed and shipped within [X] business days of receiving payment and order confirmation.
3.2. Orders placed on weekends or holidays will be processed on the next business day.
4. International Shipping
4.1. We offer international shipping to select countries. International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping charges.
4.2. Please be aware that international shipments may be subject to inspection and delay by customs authorities, which may affect delivery times.
5. Order Tracking
5.1. Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your package online.
5.2. If you have any questions or concerns about the status of your order, please contact our customer service team at spotsnort@gmail.com.
6. Shipping Restrictions
6.1. Some items may be subject to shipping restrictions due to size, weight, or shipping regulations. We reserve the right to refuse to ship any item that may violate shipping regulations or pose a risk to our shipping carriers.
7. Shipping Address
7.1. Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
8. Contact Us
8.1. If you have any questions or concerns about our shipping policy, please contact us at spotsnorth@gmail.com.